This may come as a bit of a shock, but Muggles do not, in fact, use Owl Post. Muggles like to communicate with curious objects called “fellytones” which allow you to yell at someone who is too far away to call with just your voice. Another effective way of non-magical communication is “email.” As I said before, Muggles do not use owls to send messages. They use chimps. The Mail Chimp, to be precise. The Mail Chimp is a totally non-magical primate that delivers messages to anyone who signs up to receive them. I’m really starting to believe we really don’t give Muggles enough credit for ingenuity.
I recently signed up to have the Mail Chimp deliver messages from Universal Orlando Resort. This was essential in order to find out when the next Harry Potter Celebration event will take place. These messages sometimes also contain package deals and discounts for the Wizarding World. Almost every week that mental chimpanzee sends me an email, and I probably open them up about 60 percent of the time.
At the top of an email is the subject line. It tells you what the message is about. This particular subject line reads “A Celebration of Harry Potter is Back!” It worked wonderfully at enticing me to open up the email because I wanted to find out when it was and the details of the event. The content matched the subject line, as it gave rough information about the event, but focused specifically on packages, stating that packages were on sale soon and that details could be found at the provided link. No, not a sausage link. A fancy Muggle digital link that automatically brings you to a webpage. Ingenious!
The call-to-action says “See package details.” It’s very effective because it’s concise and has visual hierarchy in the advertisement. The quantity of content is appropriate because it gives you vague information (the dates of the event and some of the content of the event, such as Q & A sessions and panels) but entices you to click the link for more details.
The Mail Chimp is a very intelligent creature. In fact, I suspect that this particular message was only delivered to a certain segment of those on the Universal Orlando Resort sign-up list. Since I had previously bought tickets to the Wizarding World, this message was delivered to me. I’d bet you all my galleons that this email was directed toward everyone who had previously bought tickets.
This message did a great job of building my excitement for the next Harry Potter Celebration. I sure hope that maniacal monkey comes back to tell me which cast members will be attending the annual Q & A session!